case study
updating legacysystem for growth
A coffee icon’s legacy system was holding them back from hitting growth targets. Here’s how we helped them remove the bottleneck.
the problem
Merlo were dealing with outdated systems, and older non-digital solutions to reach their customers.
What we did
the challenge
An opportunity to streamline their online shopping, as well as creating touch points for their customers through a mobile app
the solution
Revamping their online platform, Shopify integration, centralised staff portal and loyalty app.
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